Last updated: January 2026

Jb99 Privacy Policy – How We Protect Your Information

Everything you need to know about how your personal data is collected, why it is retained, and where it goes at jb99 — all explained in plain Bengali on this page. Data security is a commitment for us, not just a requirement.

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Core Privacy Policy
Your
Your Data, Your Control

Key Points of the Privacy Policy

The security measures in place to protect your data at jb99.

Secure Data Storage

All your personal information at jb99 is stored on encrypted servers. No unauthorized party can access this data.

No Third-Party Sharing

Your name, phone number, or personal information is never sold or transferred to any advertising company or third party.

Control Your Own Data

You can request to view, correct, or delete your stored data at any time by contacting jb99 Support.

Payment Information Kept Separately & Secure

BKash and Nagad payment details are not stored on jb99's servers — the entire process is handled within the mobile banking gateway.

Cookie Transparency

Jb99 uses cookies to improve its services. This page explains in detail which cookies are used and why.

You Will Be Notified of Policy Changes

If any significant changes are made to this Privacy Policy, you will be notified in advance via SMS to your registered number or through a notification on your dashboard.

By using jb99.best, you are agreeing to this Privacy Policy. This policy is an integral part of jb99's terms and conditions.

1. Introduction & Scope

Jb99 (jb99.best) places the highest importance on the privacy of its users in Bangladesh. This Privacy Policy explains what information jb99 collects, why it is needed, how it is kept secure, and what rights you have over your own data.

By accessing jb99.best, creating an account, or using our services, you are considered to have agreed to the terms of this policy. If you do not agree with any part of this policy, please refrain from using the platform and contact Support.

  • This policy applies to both the jb99.best website and the mobile app.
  • We comply with applicable data protection laws in Bangladesh.
  • The date of any policy update will always be shown at the top of this page.

2. What Information We Collect

Jb99 collects two types of information — data you provide directly and data generated automatically while you use the platform.

Directly Collected Information
Data Type When It Is Collected Purpose
Name & mobile number At Registration Mandatory
Date of birth At Registration Mandatory
National ID & selfie KYC Verification Time Withdrawal takes
Mobile Banking Number At the Time of First Transaction For payments
Support chat messages When You Contact Support Optional
Automatically Collected Information
  • Device type, operating system, and browser version.
  • IP address (for security verification).
  • How long you spent on the platform and which pages you visited.
  • Login timestamps and transaction logs.

Jb99 never collects your mobile banking PIN, password, or card number, and will never ask for this information over the phone or via chat.

3. Why We Use the Information We Collect

Jb99 uses your information solely to provide and improve its services. Every piece of data collected has a specific purpose behind it.

  • Identity Verification: To verify that you are a real person and that you are 18 or older.
  • Account Management: To keep your profile, balance, and transaction history accurate and up to date.
  • Payment Processing: To ensure deposits and withdrawals reach the correct account number.
  • Security: To detect suspicious login attempts and fraudulent activity.
  • Support: To resolve your issues quickly and accurately.
  • Offers & Promotions: To send you relevant bonus offers based on your preferences (with the option to opt out).
  • Legal responsibility: To comply with applicable laws and maintain required records.

You can opt out of promotional SMS or notifications at any time. If you do, you will only receive transaction and security-related messages.

4. Who We Share Your Information With

Jb99 does not sell or share your personal information with any advertisers, marketing companies, or other commercial third parties. However, limited data may be shared in specific circumstances.

  • Payment Gateway: The necessary information is passed to the bKash, Nagad, and Rocket gateways to process transactions — directly from your account.
  • Technology Partners: Technology service providers used to operate the platform may access limited, anonymised data — not your personal information.
  • Legal obligation: Information may be disclosed pursuant to a lawful order from a court or government authority.
  • Fraud Prevention: Information may be shared with authorities in the investigation of money laundering or fraud.

Jb99 never sells or transfers your information to third parties for advertising purposes. This commitment is the cornerstone of our privacy policy.

5. Special Protection for Payment Information

Financial transaction data is the most sensitive of all — which is why jb99 takes extra precautions in this area. When transacting via bKash or Nagad, all approvals are made within your mobile banking app. jb99 never sees your PIN or OTP.

  • When making a deposit, jb99 provides a payment reference number — the rest of the process is completed within your bKash or Nagad app.
  • Withdrawals are sent to your registered number only — not to any other number.
  • A record of all transactions is stored in your dashboard.
  • If a suspicious transaction is detected, jb99 automatically blocks it and notifies you.

Warning: No one at jb99 will ever ask for your bKash PIN, OTP, or password by phone or message. If anyone does, it is a scam — report it to Support immediately.

6. Cookie Policy

Jb99 uses cookies to improve the platform and make your experience smoother. Cookies are small text files stored on your device.

You can disable cookies through your browser settings, but doing so may cause some jb99 features to stop working correctly — particularly login sessions.

7. Your Rights Over Your Data

You have certain defined rights over the data jb99 holds about you. To exercise any of these rights, please contact Support.

Right to Access

You have the right to request access to any personal information jb99 holds about you.

Right to Rectification

You can request corrections to any information that is inaccurate or out of date.

Right to Erasure

Upon closing your account, you may request the deletion of any personal data that is no longer necessary.

Right to Restrict Processing

You can request to opt out of certain uses of your data — such as marketing SMS messages.

Certain data — such as transaction records — must be retained for a specified period for legal compliance. This data cannot be deleted upon request.

8. Protection of Minors' Information

Jb99 does not collect any data from users under the age of 18, and minors are not permitted to create an account. Age is verified at registration, and identity documents may be requested in cases where there is reasonable suspicion.

If a parent or guardian discovers that their child has created an account on jb99, please contact Support immediately. We will close the account and delete any collected data.

  • Date of birth verification is mandatory at registration.
  • Age verification via KYC is carried out in cases of suspected underage activity.
  • Any account found to belong to a minor will be closed immediately.

9. Privacy Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact jb99 through the channels below.

  • Email: support@jb99.best
  • Live Chat: Available 24/7 in Bengali.
  • Support hours: 8:00 AM – 2:00 AM (fast response times).

Upon receiving a data request, jb99 typically responds within 7 business days. For more complex matters, it may take longer — we will notify you in advance if that is the case.

A Few More Words on Privacy

It is natural for many people in Bangladesh to feel cautious about sharing personal information on online platforms — "If I give my number or ID, where does it go?" jb99 respects that concern. This page was written not merely to fulfil a legal obligation, but to give you a genuine, clear explanation.

When you register with jb99, you are required to provide your name and phone number. The reason this information is needed is straightforward — when you make a withdrawal, we need to confirm that the funds are going to the right person. Without this basic identification on a betting platform, it becomes far easier for fraudsters to withdraw money in someone else's name. This information is collected to protect you.

Submitting KYC or a national ID can feel uncomfortable for some users. However, this is a standard requirement across all legitimate betting platforms worldwide. At jb99, KYC verification is requested at the time of a first large withdrawal or when unusual activity is detected on an account. This information is stored in encrypted form and is used solely for internal verification purposes.

It's also worth understanding why we collect IP addresses. If someone attempts to log into your account from an unfamiliar location, jb99's system can detect it because the IP address will differ from your usual one. This alert system protects your account from unauthorized access.

Regarding promotional messages — jb99 occasionally sends bonus offers and special event updates via SMS or notifications. If you prefer not to receive these, you can opt out through your account settings or by contacting support. Transaction and security messages will still be sent, as these cannot be opted out of — they exist to protect your account.

Regarding data retention — your information is kept for as long as your account remains active. Once an account is closed, any personal data that can legally be deleted will be removed. Transaction records must be retained for a defined period for legal and compliance reasons, but they are kept under strict security controls.

Finally — while protecting your data is jb99's responsibility, your role matters too. Use a strong password, never share your login credentials with anyone, and avoid logging in to jb99 over public Wi-Fi. These simple precautions go a long way in keeping your account secure.

Privacy & Account FAQs

These are the two things users most commonly ask about.

After logging in to jb99, go to the "My History" or "Transactions" section of your dashboard to find everything in one place. There are two separate tabs — one for betting history (which match, how much BDT, and the outcome) and one for transaction history (deposits and withdrawals). You can filter by date to view records for a specific period. The same section is available on the mobile app — tap the profile icon in the bottom menu to find the history option. If you need a reference number for a specific transaction, you can copy it from here and share it with support. Typically, the last 3 months of history are directly accessible; for older records, simply contact support and they will be sent to you.

Some profile details cannot be changed on your own after registration, as they are tied to identity verification. To update your name or mobile number, you will need to contact jb99 via live chat support. You will be asked to verify your account using your registered number and some additional details. Changing your mobile number requires extra caution, as payments are linked to it — you may need to make a deposit from the new number to confirm the change. General details such as your contact email or preference settings can often be updated directly from the profile section of your dashboard.

Your data is safe — start with complete peace of mind

Your data at jb99 is encrypted and secure. Join the platform trusted by millions of users across Bangladesh — get started today.

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